Events
Conference and event delivery, from programme design through to the logistics that decide whether it feels organised.
Sessions chosen for what an attendee will take away rather than for who was willing to speak.
Venue, catering, registration and signage, which is most of what people remember.
Captioning, physical access and dietary requirements planned in, not accommodated on the day.
We publish these because most of the value in hiring anyone is knowing which mistakes are common, and that knowledge is not worth hiding.
Selling a plenary slot to a sponsor is the fastest way to empty the room after morning tea.
Programmes packed with no transition time run late from mid morning and never recover.
Including when the answer is that you do not need what you came to ask for. Anyone who never says that is not giving you information, they are giving you an invoice.
Where something needs a legal opinion, a financial audit or a clinical judgement, we will say so and stop rather than improvise past the edge of what we do.
Tell us the situation rather than the service you think you need. We would rather start from your problem.